Terms and Conditions- Nēfi Clothing

1. Introduction

Welcome to Nēfi Clothing, where luxury meets sustainability. By using our website (www.Nēficlothing.com) and making a purchase, you agree to the following terms and conditions.

2. Ordering & Payments

  • All orders are subject to availability and confirmation.

  • We accept Visa, Mastercard, PayPal, etc.

  • Prices are listed in CDN and include applicable taxes unless stated otherwise.

  • Promotional discounts, limited-time offers, and gift cards are subject to specific terms.

3. Shipping & Delivery

  • Orders are processed within 7-10 business days.

  • Shipping costs vary based on location, order size, and delivery method.

  • We provide tracking information, but delays caused by customs, carriers, or unforeseen events are beyond our control.

  • International orders may be subject to additional duties and taxes, which are the customer's responsibility.

4. Returns, Exchanges & Refunds

  • Returns are accepted within 7-10 days of delivery.

  • Items must be unused, unwashed, and in original packaging.

  • We do not accept returns for final sale items, customized pieces, or undergarments.

  • Refunds are issued to the original payment method after inspection.

  • Customers are responsible for return shipping costs, except in cases of defective or incorrect items.

For more details, refer to our Warranty Policy.

5. Sustainable Commitment

At Nēfi Clothing, we stand for ethical craftsmanship and environmental responsibility. Our garments are made using eco-friendly materials, fair trade practices, and responsible production methods. Every purchase helps reduce fashion waste and supports sustainability initiatives.

6. Intellectual Property & Brand Protection

  • All designs, logos, images, and content on this website are protected under copyright and trademark laws.

  • Unauthorized reproduction, resale, or misuse of our brand’s identity is strictly prohibited.

  • Any collaborations or affiliate partnerships must be approved by Nēfi Clothing.

7. Privacy Policy & Data Protection

  • We respect your privacy and only collect necessary information for transactions and communications.

  • Your data may be shared with third-party services (e.g., payment processors, shipping carriers) but will never be sold.

  • We implement secure encryption and cybersecurity measures to protect user information.

For details on how we handle your personal data, visit our Privacy Policy.

8. Product Care & Sustainability Guide

  • Our garments are crafted for longevity. Follow our eco-friendly care instructions to maintain fabric quality.

  • Avoid harsh chemicals and excessive washing to reduce environmental impact.

  • We encourage recycling or repurposing fashion items through sustainable initiatives.

9. Limitation of Liability

  • Nēfi Clothing is not responsible for indirect damages, such as lost profits, shipping errors, or disruptions due to website downtime.

  • We strive for accuracy, but errors may occur in product descriptions, pricing, or availability.

  • Our liability is limited to the total amount paid for the purchased items in question.

10. Governing Law & Dispute Resolution

  • These terms are governed by the laws of [your country].

  • Any disputes arising from transactions shall be resolved through [mediation/arbitration/legal jurisdiction].

  • Customers agree to attempt resolution through direct contact before initiating legal proceedings.

11. User Conduct & Ethical Standards

  • Users must engage respectfully when communicating with our team.

  • Fraudulent transactions, misuse of discounts, or unethical resale practices will result in account suspension.

  • Nēfi Clothing reserves the right to refuse service or cancel orders if fraudulent activity is suspected.

12. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time.

  • Customers will be notified of significant changes via email or website notification.

  • Continued use of the website after updates indicates agreement to the revised terms.